Data protection

Consent, Art. 6 para. 1 lit. a GDPR
If we ask you to allow us to place certain cookies on your end device before you visit our website and you consent to this, the legal basis is to be seen in the consent you have given. As part of your consent, we will inform you which cookies we set in detail. If you do not give this consent, only the so-called technically necessary cookies that are required for the proper operation of our website and its display in your browser will be set. If you have consented to the setting of cookies, you have the option to withdraw your consent at any time.

1&1 Webhosting

Service provider: 1&1 Telecommunication SE, Elgendorfer Str. 57, 56410 Montabaur, Germany
Website: https://www.1und1.de/
Privacy policy: https://www.1und1.de/Datenschutz

Contact us

If you contact us via e-mail, social media, telephone, fax, post, our contact form or in any other way and provide us with personal data such as your name, telephone number or e-mail address or provide further information about yourself or your request, we will process this data to answer your inquiry within the framework of the pre-contractual or contractual relationship existing between us.

Data concerned:

• Inventory data (e.g. names, addresses)
• Contact data (e.g. e-mail address, telephone number, postal address)
• Content data (texts, photos, videos)
• Contract data (e.g. subject matter of the contract, duration of the contract)

Persons concerned: Interested parties, customers, business and contractual partners

Processing purpose: Communication and answering contact requests, office and organizational procedures

Legal basis: Contract fulfillment and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Online advertising

We use services to display internet advertising. The services we use collect certain user data via a cookie or pixel. This includes, in particular, the information from which website you came to our website (so-called referrer), which pages of our website you accessed, how long you visited our pages and what interactions you made there. In addition, data on the browser, computer system and device type you use is collected. In addition, demographic information, such as age or gender, can also be collected as pseudonymous values via such a service. If you have consented to the collection of your location data, this may also be processed, depending on the provider. In order to collect and store this data, the respective service places a cookie or a so-called counting pixel on the end device you are using, which also collects the IP address assigned to you. However, this is shortened using a so-called IP masking procedure so that the IP address can no longer be assigned to your visit to our website. In principle, no clear data such as names or e-mail addresses are stored when the respective service is used. This is only the case if you are a member of a social network that offers one of the services listed below and merges your profile with the aforementioned data.

The data is analyzed by the service we use in order to produce a report with statistical statements about the number of visitors generated by the advertising and the success of the advertising measure. Among other things, the reports show the total number of users who were redirected to our website via our advertisements. The reports also contain information on the users' end devices and browsers, the locations at which the users were located and the times at which the advertisement was clicked. However, the reports do not contain any information that could be used to personally identify you as a user of our website.

We would like to point out that, depending on the location of the service provider, the data collected via the service may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will be difficult or impossible.

Data concerned:

• Usage data (e.g. access times, websites clicked on)
• Communication data (e.g. information about the device used, IP address)

Persons concerned: Users of our online services

Processing purpose: Reach measurement, campaign success monitoring, remarketing and interest- and behavior-based marketing

Legal basis: If we have asked for your consent before using the respective service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. In addition, we use the respective service on the basis of our legitimate interest in directing visitor flows to our website, analyzing these visitor flows in order to be able to continuously improve the functions, offers and user experience, Art. 6 para. 1 lit. f GDPR.

We use the following service providers for online advertising:

Facebook Pixel

Service provider: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Registered office in Europe: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Website: https://www.facebook.com
Privacy policy: https://www.facebook.com/about/privacy
Opt-out option: https://www.facebook.com/settings?tab=ads

Advertising by e-mail, post or telephone

We process personal data for our advertising communication by e-mail, post or telephone. You can object to receiving our advertising measures at any time or revoke your previously granted consent to receive our advertising communication at any time. We may store your data for up to 4 years after your objection/revocation in order to be able to prove in case of doubt that your consent was given. We will not use your data for any further purposes after your objection/revocation. If you want us to delete your data before then, we will do so after you have confirmed to us that you originally gave us your consent.

Data concerned:

• Contact details (e.g. e-mail, telephone number, postal address)
• Inventory data (e.g. names, addresses)

Persons concerned: Communication partner

Processing purpose: Direct advertising measures (marketing) by e-mail, post or telephone

Legal basis: Consent, Art. 6 para. 1 lit. a GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Chat services

We communicate via online chats and/or chatbots (hereinafter referred to as chat services). An online chat is the exchange of text messages via the Internet in real time. Chat bots are computer programs that are generally used on websites to automatically answer user questions or send notifications to users.

If you use our chat services, we collect your access data. This includes, in particular, the IP address of the requesting device, the date and time of the request and your identification number. We also store the content of the communication conducted via the chat services. Finally, we log your registration and your declaration of consent. We use this data to be able to communicate with you via our chat services, to address you personally, to answer your inquiries and to transmit any requested content.

The service provider(s) named below has/have the option of accessing the metadata of the communication. This includes the time and (depending on the settings) location of the communication as well as the device you used and information about who communicated with whom. The service provider usually accesses the metadata to optimize the service or for security reasons. However, the service provider may also access the data in order to use it for marketing purposes. You can find out more about this in the service provider's privacy policy, which we have linked below.

We would like to point out that, depending on the country of domicile of the provider named below, the data collected via its platform may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will be difficult or impossible.

Data concerned:

• Inventory and contact data (e.g. name, telephone number, e-mail address)
• Content data (e.g. tweet entries)
• Usage data (e.g. access times, interest in content)
• Communication data (e.g. information about the device used, IP address).

Processing purpose: Communication and marketing

Legal basis: If we have asked for your consent before using the respective chat service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. In this respect, we clarify that we will not transmit your contact data to the service provider for the first time without your consent. If we communicate with you in the context of a contract initiation or in the context of an existing contractual relationship via one of the following services, the legal basis is the fulfillment or preparation of the contract, Art. 6 para. 1 lit. b GDPR. In addition, we rely on our legitimate interests in fast and efficient communication and meeting the needs of our communication partners in the communication of the following services, Art. 6 para. 1 lit. f GDPR.

Possibility of objection: You can revoke the consent you have given us to use the following service at any time. You can also object to the processing of your data via the chat service we use at any time.

We use the following chatbots and chat functions:

Tidio

Service provider: Tidio LLC, 180 Steuart St CA 94119, San Francisco, USA
Registered office in Europe: Tidio Ltd, 220C Blythe Road W14 0HH, London
Website: https://www.tidio.com/chatbots/
Privacy policy: https://www.tidio.com/privacy-policy/

Online meetings, video conferences and screen sharing  

We use third-party services to enable online meetings, video and/or audio conference calls and online seminars between employees and with interested parties or customers. If you communicate with us via such a service, the data collected in this communication process will be processed both by us and by the third-party provider. The data that may arise in such a communication process includes, in particular, your login and contact details, contributions in the chat window, your video and audio contributions and shared screen content. The data processed by the third-party providers we use primarily includes user data and metadata (e.g. IP address, computer system information). As a rule, the third-party providers process this data in order to check and guarantee the security of the service. In addition, findings from data processing are used to optimize the third-party provider's offering and to carry out corresponding marketing measures. Please refer to the data protection information of the third-party provider in this regard.

We would like to point out that, depending on the country of domicile of the service provider named below, the data collected via the service may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will be difficult or impossible.

Data concerned:

• Inventory data (e.g. names, addresses)
• Contact details (e.g. e-mail address, telephone number)
• Shared content (e.g. photos, videos, texts, audio recordings)
• User data (e.g. times of access, websites visited, interest in content)
• Meta and communication data (e.g. IP address, computer system information)

Persons concerned: Interested parties, customers, communication partners

Processing purpose: Processing of contact requests, internal and external communication with employees as well as interested parties and customers, fulfillment of our contractual services, service offering

Legal basis: Consent, Art. 6 para. 1 lit. a GDPR, contract fulfillment and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Services we use:

Google Meet (formerly Google Hangout)

Services offered: video conferencing, chats, instant messaging
Service provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Parent company: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Website: https://gsuite.google.com/intl/de/
Privacy policy: https://policies.google.com/privacy?hl=de